Comfort, affordability and cleanliness are paramount in the hotel industry which was mentioned in our last post. All this are at a cost. The questions needed to be asked is what makes up a successful hotel.
The success of a hotel is determined by so many factors which will be discussed fervently in the next post. According to today's topic; challenges of running a hotel are as follows:
Staff
Cost
Maintenance
Economic Factors
I believe we all know that the success of a hotel is determined majorly by the staff, an unhappy staff makes the workplace sad, which in turn makes the guests unhappy through bad, unsatisfactory services delivered. Regular training procedures need be put in place, incentives shouldn't be left out, it's a motivating factor for them. Treatments and disciplinary actions on staff should be looked into. One bad egg can make other eggs corrupt. One bad service delivered can lead to disappearance of ten guests from a hotel.
Their has to be a balance between costs of running a hotel and profit made. Businesses are established to make profit not for sight seeing or fun. For the hotel to maintain its sumptuousness, it has to be well established and looked after. It's environment has to speak opulence, what will make this happen is money, the costs to achieve these is high but has to be done.
Lack of regular maintenance will make it crumble under your nose, it's like a mirage. The maintenance team, if not well trained or structured leads to a hotel running at a high cost and will make a hotel a 'lack of profit making machine'
As discussed in the previous post, illiteracy, unemployment, poverty are results of bad economy, which are the diminishing factors of hotel, which has to be tackled quickly and effectively.
Overcoming these challenges will bring good results and make hotels a good work place for everybody and a solitude for people to go to for relaxation.
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